Terms and Conditions (English)
1. WHOLESALE ONLY:
Identification will be required for all purchases. All products are sold to resellers or to professionals of the trade.
2. PRICE HEREIN:
All prices ar F.O.B Miami, Florida, Sunny Trading, Inc. warehouse. All prices, materials, design, color, contents included with a product, and product specifications are subject to change without notice.
3. FORCE MAJEURE:
This company shall not be liable for any impairment of performance resulting in whole or in part acts of God, labor disruptions, product shortages, inability to procure products, supplies, severe weather conditions, or any other circumstance or cause beyond the control of this company in the conduct of its business.
4. CANCELLATIONS OR RETURN:
Return for refund will be allowed only within 7 days from the date of receipt. All authorized return merchandise must be unused and in its original salable packaging. No return or exchange on merchandise that shows signs of having been used or modified. Sunny Trading, Inc. must receive all Core Returns within 15 calendar days of the invoice date in order to receive a credit refund. All returns will be subject to a 25% restocking fee. RETURN AUTHORIZATION NUMBER must be issued before any returns can be made. We will not accept any returns without this number. Please write the number clearly on the outside of your returning package and tag the item(s) inside with your name and R.A. Number. Sunny Trading, Inc. must receive the return within 10 calendar days after the R.A. Number has been issued. The Return Authorization Number does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim. Returns must be sent freight prepaid and insured by you. A refund, exchange, or core return will not be considered until all relevant items, have been returned to Sunny Trading, Inc. Original shipping and handling charges are not refundable. All custom entry fees and duty associated with any return or exchanges will be charged to the customer. A photocopy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact telephone number where we may be able to reach you. Any refused shipments sent back to Sunny Trading, Inc. does not constitute the right to a refund or credit. It is the customer’s responsibility to make all arrangements with Sunny Trading, Inc. for refused shipments. It is company policy to charge the customer all freight charges associated with the shipment and a 25% restocking fee on all products shipped.
5. SALES TAX:
All orders shipped to a Florida Address must pay 7.0% Florida Sales Tax unless you have a valid Florida Tax ID and Annual Resale Certificate. Please fax us your updated Tax ID and Resale certificate at the beginning of each Calendar year. This is required by the Florida Department of Revenue.
All sales are to be prepaid by cash, money orders, cashiers check, credit card or wire transfer into company’s bank account.
7. LIMITED WARRANTY:
All products sold are warranted by this company to the original purchaser against any defect in material or workmanship. No coverage on damaged caused by alteration, misuse, abuse or accident. Any product determined by the company to be defective will be repaired or replaced at this company’s option. We do not warranty used merchandise. Only new merchandise will be subject to warranty claims based upon inspection.
8. LIMITATION OF LIABILITY:
All liability of consequential and incidental damages is disclaimed. This company’s liability in all events is limited to and shall not exceed, the purchase price paid.
9. SHIPPING DAMAGES:
Products that are damaged through the negligence of the shipping company (GI Trucking/UPS/ETC.) customers must report the damages to that shipping company within 24 hours after receiving order. If not customer could be held liable for all damages acquired through shipping. Please remember do not discard any portion of the packaging material. The shipper will send a representative to inspect the carton and its contents. Always remember to personally inspect all packages prior to signing acceptance of shipment. Failure to do so can hold you liable for damages.
10. PROMPT DISPOSITION:
This company will make a good faith for prompt correction or other adjustment with respect to any product, which proves to be defective within warranty period. Before returning any product, write or call this company for approval. If the product was damaged in transit, recipient must file claim with the carrier.
It is the customer’s responsibility to retain any and all invoices for their record and warranty claims. We will not provide any copies of invoices after 1 calendar month.